What products are refund-able
All purchases at blazethemes.com are covered by our “15 days Refund Policy”. Usage of our products for 15 days, will assure of our high quality Templates or Extensions. If you are not convinced, you can ask for refund, which would be duly processed back for you. Please read the guidelines governing the refund policy.
What products are refund-able?
- If you found any bug in our product and didn’t get support to solve it within 24 hrs.
- If you are not getting support even you create ticket.
- If any of featured mentioned in documentation is not working.
Why can’t I get my refund?
Blaze Themes reserves the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for refund and again re-signup when new products are launched and then again ask for refund.
If you fall into one or more of the below, we’re sorry: You are NOT eligible for Refund.
- Refund is not applicable after 15 days since the date of your membership purchase.
- Refund amount is equal to the membership fee minus the discount (if any).
- Refund would be denied in abuse cases.
Where to request a refund?
Please submit your request in firstname.lastname@example.org. Stay calm and we shall get back on your request within 48hrs on weekdays. If you submit your refund during the weekend, we’ll get back to you at the earliest on Monday.